Shipping policy
Orders are processed within 1–2 business days (excluding weekends and holidays). Once shipped, tracking information will be provided.
Delivery Times
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Express Shipping: 2–4 business days
Delivery times are estimates and may vary depending on location and carrier.
Shipping Fees
Shipping charges are calculated at checkout. Free shipping may be offered on qualifying orders or promotions.
Shipping Locations
We currently ship within Canada and selected regions. Availability will be confirmed at checkout.
Delays
Delivery delays may occur due to weather, carrier issues, or other factors beyond our control.
Incorrect Address
Customers are responsible for providing accurate shipping details. Orders shipped to incorrect addresses cannot be guaranteed for recovery.
Damaged or Lost Packages
If your order is lost or arrives damaged, it must be reported within 48 hours of delivery for resolution.